CSC APPROVAL PLATE
Where the unit is built on an ISO container base, request the supplied base’s safety approval plate and examination information.
FROM CONFIRMATION TO ARRIVAL
Shipping & delivery policy.
Standard handling, transit, delivery appointments and receiving responsibilities for Northern orders.
Current policyLast updated September 2026
Key policy details.
DeliveryFree within the continental US
Stocked-order handling1–3 business days
Estimated transit3–7 business days
Typical arrival4–10 business days
Damage noticewithin 24 hours of delivery
Standard delivery timeline
Northern normally handles an in-stock order within 1–3 business days after written confirmation and receipt of cleared funds. Carrier transit is generally 3–7 business days, so most standard orders arrive within 4–10 business days. Custom projects, remote locations and special permits may need more time; the confirmed order will show any different preparation estimate.
Order handling
Handling includes order verification, payment clearance, equipment allocation, final condition checks, documentation and carrier booking. Requests received outside normal business hours enter review on the next business day. Weekends and US federal holidays are not counted as handling or transit business days.
Delivery area & freight pricing
Northern arranges delivery within the continental United States where suitable carrier service is available, at no additional delivery charge. Delivery to a continental-US address is included in the product price, so no freight is added at checkout. Alaska, Hawaii, islands, export destinations and restricted sites are outside free delivery and require individual confirmation.
Carrier & unloading method
Finished units may travel by tilt-bed, flatbed or another suitable trailer. Flat-pack kits and smaller items may ship by pallet freight or specialist carrier. The order documents identify the planned service. Crane placement, forklift service, precise positioning, assembly and utility connections are included only when expressly listed.
Delivery appointments & tracking
Northern or the carrier will contact the buyer with dispatch information and a delivery window. An authorized adult must be reachable and present when required. Carrier estimates can change because of weather, traffic, route restrictions, equipment failure or regional capacity. Wait for a confirmed appointment before scheduling installers or other contractors.
Site access & customer preparation
The buyer must provide accurate gate, road, turning, overhead and ground-condition details and prepare a safe, level receiving area. A finished unit requires adequate space for the complete truck-and-trailer combination and the agreed unloading method. The buyer supplies permits, traffic control, foundations, utilities and lifting equipment unless the written order says otherwise.
Receiving & damage inspection
Match the product and quantity to the order before signing. Record visible damage, shortages or packaging problems on the carrier receipt, take clear photographs and notify sales@northerncontainersllc.com within 24 hours of delivery. Signing without a notation can limit a freight claim. Keep damaged equipment and packaging unaltered until Northern provides instructions.
Missed or unsuccessful delivery
If the carrier cannot safely enter, unload or reach the agreed point because of site conditions, absent personnel or inaccurate information, the equipment may be returned to a terminal or depot. Waiting time, storage, return freight, redelivery and special lifting charges may be passed to the buyer. Contact Northern before the appointment if any access condition changes.
Address changes & split shipments
Request an address change before dispatch. A route cannot always be changed after carrier booking, and additional charges may apply. Multi-item orders may arrive in separate shipments when different equipment or carriers are involved; Northern will identify that arrangement during coordination.
YOUR NEXT STEP
Need a detail for your order?
Send your product reference and project questions to Northern.
Contact NorthernSHIPPING CERTIFICATIONS & COMPLIANCE
Match the documentation to the unit and its intended use. Ask Northern which records are available for your selected unit and delivery route.
ISO 9001 DOCUMENTATION
If quality-management certification is required, request the applicable supplier certificate and its scope.
IICL INSPECTION RECORDS
Ask which inspection criteria were used and whether an IICL-based condition report is available for your unit.
TRANSPORT & CARRIER DETAILS
Confirm the carrier, load requirements and relevant transport documentation for your delivery route.
ISPM-15 / WOOD PACKAGING
For international shipments, check any applicable timber-packaging treatment and marking requirements.
MARITIME REQUIREMENTS
Discuss port, carrier and environmental requirements for any planned sea or coastal movement.
DELIVERY NETWORK
Request service availability, carrier arrangements and insurance details for your specific destination.
WIND & WATERTIGHT CONDITION
Request current condition photos, inspection results and the written coverage applying to the selected unit.