CSC APPROVAL PLATE
Where the unit is built on an ISO container base, request the supplied base’s safety approval plate and examination information.
PLAN THE FINAL MILE
Delivery & site preparation.
A practical guide to scheduling, receiving and placing container homes, modular units and flat-pack kits.
Current policyLast updated September 2026
Key policy details.
Order handling1–3 business days
Estimated transit3–7 business days
Typical arrival4–10 business days
Freight chargeConfirmed in your written quote
How the delivery window works
Stocked equipment normally enters handling within 1–3 business days after the order is confirmed and cleared funds are received. Carrier transit is usually 3–7 business days, giving a typical arrival range of 4–10 business days. These are estimates rather than guaranteed appointment dates; Northern confirms the delivery window before dispatch.
Your delivery quote
Freight is based on the exact product, quantity, destination, carrier access and unloading method. Catalog prices exclude delivery and applicable tax unless a listing or written quote expressly says otherwise. Send the complete delivery address, site contact and access notes so the final order can show the agreed freight amount.
Container access & placement
Prepare level, firm and load-bearing ground. The route must accommodate the agreed truck and trailer, with adequate gate width, turning room and overhead clearance from wires and branches. Confirm whether unloading uses a tilt-bed, crane, forklift or another method, and who supplies that equipment, before the carrier is scheduled.
Converted spaces & custom units
Homes, granny flats, expandable units and modular buildings may require extra preparation or a project-specific delivery plan. Complete foundations, permits, utility connections, drainage and site work assigned to you before delivery. Any installation, assembly or connection service is included only when it appears in the accepted order documents.
Flat-pack kits & palletised deliveries
Confirm the pallet count, packed dimensions and total weight, and arrange somewhere dry to store components until assembly starts. Provide the unloading equipment needed to move pallets from the truck, and check the supplied components against the order before building. Freight delivery does not include assembly unless it is listed in writing.
Appointment, access & delays
The carrier will use the contact details on the order to arrange or confirm delivery. An adult authorized to receive the shipment must be available. Weather, road restrictions, remote routes, carrier capacity and unsafe site conditions can extend the estimate. Storage, waiting, redelivery or special lifting costs caused by incomplete access information may be charged to the buyer.
Inspection at arrival
Before signing, compare the shipment with the order, examine visible surfaces and packaging, and note any shortage or transit damage on the carrier receipt. Take clear photos and email Northern with the order reference within 24 hours of delivery. Keep all packaging and do not install damaged equipment until instructions are provided.
YOUR NEXT STEP
Need a detail for your order?
Send your product reference and project questions to Northern.
Contact NorthernSHIPPING CERTIFICATIONS & COMPLIANCE
Match the documentation to the unit and its intended use. Ask Northern which records are available for your selected unit and delivery route.
ISO 9001 DOCUMENTATION
If quality-management certification is required, request the applicable supplier certificate and its scope.
IICL INSPECTION RECORDS
Ask which inspection criteria were used and whether an IICL-based condition report is available for your unit.
TRANSPORT & CARRIER DETAILS
Confirm the carrier, load requirements and relevant transport documentation for your delivery route.
ISPM-15 / WOOD PACKAGING
For international shipments, check any applicable timber-packaging treatment and marking requirements.
MARITIME REQUIREMENTS
Discuss port, carrier and environmental requirements for any planned sea or coastal movement.
DELIVERY NETWORK
Request service availability, carrier arrangements and insurance details for your specific destination.
WIND & WATERTIGHT CONDITION
Request current condition photos, inspection results and the written coverage applying to the selected unit.